Privacy Policy

# Privacy Policy

**Staynorth**

At Staynorth, accessible through our website, protecting your privacy is one of our main priorities. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at rebeccaarothwell@gmail.com

This Privacy Policy applies to information collected through our website and online services. It does not apply to information collected offline or through any other channels unless specifically stated.

## Consent

By using our website, you consent to this Privacy Policy and agree to its terms.

## Information We Collect

The personal information we collect depends on how you interact with us and may include:

* Name

* Email address

* Telephone number

* Postal address

* Booking information

* Payment-related information (processed securely through third-party payment providers)

* Any information you provide when contacting us

If you contact us directly, we may also receive the contents of your message, attachments, and any other information you choose to provide.

## How We Use Your Information

We use your information to:

* Provide, operate, and manage our services

* Process bookings and enquiries

* Communicate with you regarding your booking or enquiry

* Improve our website, products, and services

* Personalise your experience

* Monitor and analyse website usage

* Prevent fraud and maintain security

* Comply with legal and regulatory obligations

* Send service-related communications

* Send marketing communications where you have consented to receive them

## Legal Basis for Processing

Under UK GDPR, we process personal data on one or more of the following legal bases:

* Performance of a contract

* Compliance with legal obligations

* Legitimate business interests

* Your consent, where required

## Log Files

Like most websites, Staynorth uses log files. These files may record:

* IP addresses

* Browser type

* Internet Service Provider (ISP)

* Date and time stamps

* Referring and exit pages

* Number of clicks

This information is not used to personally identify visitors and is used for website administration, analytics, security, and improving user experience.

## Cookies

Our website uses cookies and similar technologies to improve your browsing experience and understand how visitors use our website.

Cookies may be used to:

* Remember your preferences

* Improve website functionality

* Analyse website traffic

* Support marketing and advertising activities

You can control or disable cookies through your browser settings. Please note that some website features may not function correctly if cookies are disabled.

## Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties where necessary to provide our services, including:

* Payment processors

* Booking and property management systems

* Website hosting providers

* Professional advisers

* Legal or regulatory authorities where required by law

All third parties are required to process your information securely and in accordance with applicable data protection laws.

## Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, tax, and regulatory requirements.

## Your Data Protection Rights

Under UK GDPR and applicable data protection legislation, you have the right to:

* Access your personal data

* Request correction of inaccurate information

* Request deletion of your personal data

* Request restriction of processing

* Object to processing

* Request transfer of your personal data to another organisation

* Withdraw consent where processing is based on consent

If you make a request regarding your personal data, we will respond within one month where required by law.

To exercise any of these rights, please contact us at **[insert email address]**.

## International Visitors

If you access our website from outside the United Kingdom, please be aware that your information may be processed and stored in the UK or other countries where our service providers operate.

## Children's Privacy

Staynorth does not knowingly collect personal information from children under the age of 17. If you believe that a child has provided personal information through our website, please contact us immediately and we will take reasonable steps to remove that information.

## Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

We encourage users to review this Privacy Policy periodically to stay informed about how we protect their information.

## Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact:

Staynorth.

Email: rebeccaarothwell@gmail.com

Website: staynorth.holidayfuture.com